Call Center Executive



Santy Technology FZ-LLC - Dubai

Dubai
AED3,500 - AED4,000 a month
Job Description
  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication “scripts” when handling different topics
  • Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets
Job Type: Full-time
Salary: AED3,500.00 to AED4,000.00 /month